This Cookie Policy explains how Lunar Send ("Lunar Send," "we,"
"our," or "us"), operated by Brandtogo LLC, uses cookies and similar
technologies on our website and application (the "Service"). This
policy should be read together with our Privacy Policy and Terms of Service.
By continuing to use Lunar Send, you consent to our use of cookies as
described in this policy.
1. What Are Cookies
Cookies are small text files that are stored on your device
(computer, smartphone, or tablet) when you visit a website. They
help websites recognize your browser, remember preferences, improve
performance, and provide secure and personalized experiences.
Types of Cookies
Cookies can be classified by their lifespan and origin:
By Lifespan:
Session cookies — temporary files that are deleted
when you close your browser
Persistent cookies — remain on your device until
they expire or are manually deleted
By Origin:
First-party cookies — set directly by Lunar
Send
Third-party cookies — set by external services
integrated into our platform
2. How We Use Cookies
Lunar Send uses cookies and similar technologies for the following
purposes:
a. Essential Cookies (Strictly Necessary)
These cookies are necessary for the platform to function properly
and cannot be disabled without significantly impacting your ability
to use the Service. They include authentication tokens, session
identifiers, and security cookies that:
Keep you signed in securely
Protect against fraudulent logins and cross-site request
forgery (CSRF) attacks
Maintain your session state and prevent session hijacking
These cookies help us understand how visitors use Lunar Send so we
can improve the user experience. We may use privacy-focused
analytics tools such as Plausible Analytics or Google Analytics to
gather anonymized usage data including:
Page views and navigation patterns
Browser type and version
Device type and screen resolution
Time spent on pages
Geographic location (country/region level only)
Referring websites
All analytics data is aggregated and anonymized. We do not use this
data to identify individual users or track behavior across other
websites.
Examples:_ga, _gid, _gat, plausible_ignore
Retention: Up to 2 years, depending on the
analytics provider
Your Choice: You can opt out of analytics cookies
through your cookie preferences or browser settings without
affecting core functionality.
c. Functionality Cookies
These cookies remember your preferences and custom settings to
provide a more personalized experience. They enable features such
as:
Retention: Varies by cookie; refer to Stripe's documentation
3. Third-Party Cookies and Services
Some third-party services integrated into Lunar Send may set cookies
to operate correctly. These services have been carefully vetted for
security and privacy compliance:
Authentication and Database
Supabase — for authentication and secure data
access
Cookies used for session management and API authentication
Google Analytics — for anonymized usage statistics
We configure analytics tools to respect user privacy and
anonymize IP addresses
Important: We do not control third-party cookies directly.
Each service operates under its own privacy policy. We do not use third-party
advertising networks or allow retargeting cookies.
4. Similar Technologies
In addition to cookies, we may use similar technologies including:
Local Storage Browser local storage is used to cache application data for improved
performance and offline functionality. Unlike cookies, local storage
data is not transmitted to our servers with every request.
Examples: User preferences, draft campaign data,
temporary UI state
Session Storage Temporary storage that is cleared when you close your browser tab. Used
for transient application state.
Web Beacons (Pixels) Small transparent images embedded in emails to track email opens when
you use our email tracking features. These are used only for emails you
send through Lunar Send and only when you enable tracking features.
5. How to Manage Cookies
You have several options for managing cookies:
Browser Settings
You can manage or delete cookies at any time through your browser
settings. Please note that disabling essential cookies will prevent
you from using Lunar Send properly.
Essential cookies disabled: You will not be
able to log in or use the Service
Analytics cookies disabled: No impact on functionality;
we won't collect usage statistics from your visits
Functionality cookies disabled: You may need
to reconfigure preferences on each visit
6. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to
websites that you do not want to be tracked. Currently, there is no
consistent industry standard for how websites should respond to DNT
signals.
Lunar Send does not currently respond to browser "Do Not Track"
signals. However, we:
Do not use advertising or tracking cookies
Do not track users across other websites
Use only privacy-focused analytics that respect user privacy
We continue to evaluate new technologies and standards for future
DNT support.
7. Cookie Retention Periods
Different cookies have different retention periods:
Cookie Type
Retention Period
Session cookies
Deleted when browser closes
Authentication tokens
Up to 30 days
Security cookies
Session duration or up to 30 days
Analytics cookies
Up to 2 years
Preference cookies
Up to 1 year
Third-party cookies
Varies by provider
You can clear cookies at any time through your browser settings,
which will reset all retention periods.
8. Updates to This Policy
We may update this Cookie Policy periodically to reflect:
Changes in our cookie usage or technology
Updates to legal requirements
New features or services
Changes to third-party services
Updates will be posted on this page with a revised "Last Updated"
date at the top. If we make material changes, we will notify you
via:
Email to the address associated with your account (at least
30 days before changes take effect)
A prominent notice within the Service
An updated cookie consent banner (if applicable)
Your continued use of the Service after the effective date
constitutes acceptance of the updated Cookie Policy.
We encourage you to review this policy periodically to stay informed
about how we use cookies.
9. Children's Privacy
Lunar Send is not intended for use by anyone under 18 years of age.
We do not knowingly set cookies or collect data from minors. If you
believe a minor has accessed the Service, please contact us
immediately at support@lunarsend.com.
10. Contact Us
If you have questions about how we use cookies or this Cookie
Policy, please contact us:
Lunar Send Operated by Brandtogo LLC Boston, Massachusetts
support@lunarsend.com
We will respond to inquiries within 30 days.
11. Summary
What you should know:
We only use cookies necessary for security, performance, and
functionality
No advertising, retargeting, or cross-site tracking cookies
You can manage or delete cookies through your browser
settings
Essential cookies are required for the Service to function
Analytics cookies can be disabled without affecting
functionality
Third-party services are limited and vetted for privacy
compliance
12. Compliance Statement
This Cookie Policy complies with:
California Consumer Privacy Act (CCPA) transparency
requirements
U.S. federal and state privacy standards
Google OAuth and CASA security requirements (no unapproved
tracking)
Stripe payment processing cookie requirements
Best practices for privacy-focused cookie usage
Our Commitment:
We are committed to transparency about our cookie usage. We do not:
Sell cookie data to third parties
Use cookies for advertising or profiling
Track users across other websites
Share cookie data with data brokers
We use cookies solely to provide, secure, and improve the Lunar Send
Service.